In the event a customer's payment fails, you can re-run the payment following the steps below:  

1. Click Payments on the top navigation toolbar.

2. Select the date range that contains the failed payment.

3. Click the Declined Payments tab as shown below.

4. Locate the payment(s) that declined and need to be re-run from the grid.

5. Click the link in the View column to access the payment details.
   

6. Locate the rejected payment.

7. Click edit next to the payment.
   

8. Adjust the Created and Date fields to the next day.

9. Click Update and the payment will attempt to process again the following day.