Email Open Rate Reports

Modified on Thu, 9 Jun, 2022 at 11:30 AM

There are times when you may need to gather a report for auditing purposes for a client or specific campaign. To accomplish this follow the below steps.


There are a few ways you can see the open rates on email campaigns. 

Option 1

  1. Log into the TakeWebPayments Admin site.
  2. Click on the Email/Letter/Text tab. 
  3. Scroll down to the Email Reports section.
  4. Click on the Search Campaign Emails and all the campaigns will show with results, opens, clicks, etc., shown in the grid. 
  5. To see individual campaigns click on the View link. Or use the search at the top to locate a specific campaign.
  6. The report can be extracted into a csv file and filtered to further assess opens, click-thru, bounces and other metrics. To export the date, simply click on the Export link above the grid. 


Option 2
  1. Click on the Email Reputation report to see results from the Last 24 hours, Last 7 days, and Last 30 days.


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